Project Abstracts

Roach Consulting’s recent projects demonstrate a diverse range of engagements that all have common outcomes—aggressive turn-around times met, quality work produced, and high-impact results delivered.

  • Provided large provider system with ACO strategic business development and launch schedule. Services included, TCOC financial modeling, identified continuum-of-care service alignment and health management focus areas, data analytics, metrics, and reporting needs, direct contracting product options, and organizational design required to support ACO structure.
  • Directed Business Process Outsourcing (BPO) vendor RFI/RFP research and distribution, selection, and vendor contract negotiation processes for a Midwest regional health plan, worth $100 million and producing a range of cost saving across product lines of between 21–32%.
  • Conducted a detailed feasibility analysis in six weeks for a new High Technology Diagnostic Imaging Decision Support process and presented findings and recommendation to Board of Directors in time for the Board to take decisive action.
  • Simultaneously built a Regional Medicare Advantage Medical Management program for a large health plan and responded to an RFP to provide these services—winning the TPA contract valued at $58 million. Program services included:
    • Primary nurse delivery model for case management, utilization management, and disease management services
    • Health risk assessment tool selection, results stratification, and intervention protocol
    • 24/7 nurse phone line
    • Quality management
    • HEDIS reporting and analysis
  • Created strategic framework for the integration of a large commercial health plan’s Medical Management program that drove decision to move to an integrated IT platform and delivery system producing a cost reduction of 30%.
    • Insourced disease management function
    • Introduced Primary Nurse model delivery system
    • Balanced purchasers demands with ROI data to focus on high impact interventions
    • Identified new IT platform strategy and selection process